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Five Reasons to Partner with SCJ for a Manhattan Associates WMS

Written by Michael Badwi
Created: 15 March 2019

Partner with Supply Chain Junction (SCJ) for business success.

Ready to take your business to the next level and implement a WMS? 
Here are 5 excellent reasons why you should choose the right vendor, and partner with industry leaders Supply Chain Junction and Manhattan Associates. 

1. A PERSONAL, PROFITABLE PARTNERSHIP - DESIGNED FOR YOU

Supply Chain Junction (SCJ) is a WMS and omni-channel retail and supply chain leader and the official Manhattan Associates GeoPartner™.

Simply, this means that SCJ is an extension of Manhattan Associates.  This partnership guarantees that SCJ is accredited to sell, implement and support Manhattan’s industry leading solutions across South Africa and the Middle East and anywhere in the world where you may need our help.

“Supply Chain Junction implemented new processes and systems which improved our operational efficiency by 60%, boosting our overall business success. We highly recommend partnering with Supply Chain Junction.”

- Tim Proome, Head of Supply Chain, Tarsus Distribution

With over 19 years of experience, SCJ understands the challenges and complexities of implementing WMS and is committed to assisting you and your business with change management, ensuring that planning, processes, workflows and baseline measurements are all secured to achieve maximum return on investment.


2. LOCALLY SITUATED, GLOBALLY SUPPORTED

SCJ has WMS professionals based in both Africa and in the UAE: this enables our support and implementation offering to clients in local currency and at local rates.

We garner ongoing insights and experience from both local and global data and implementations to ensure we’re constantly illustrating how we can continue to support your business growth whilst adding value and continually improving our product set.

Plus we’re right where you need us: on your doorstep.

Manhattan's customer support gives you additional peace of mind: 

  • Call center open 24 hours a day/ 7 days a week

  • Access via portal, phone or email

  • On-site services around the world

  • Secure, remote access to troubleshoot

  • 300+ customer support analysts

3. AWARDS ENSURE REWARDS - MANHATTAN INDUSTRY ACCOLADES

In partnership with SCJ, Manhattan Associates is committed to delivering excellence. SCJ gratefully acknowledges the recognition and awards received by industry, customers and employees alike as critical benchmarks of Manhattan Associates WMS success. 

Manhattan's Awards include:

Gartner WMS Magic Quadrant Leader 2009-2020
  • Leader in Gartner’s Magic Quadrant for WMS for the twelfth consecutive time. 

  • Named a leader again (in 2020) in Gartner’s Magic Quadrant for Transportation Management Systems
Forrester Forrester Wave Leader 2018 - Omni Channel Order Management leader
  • Strong Performer in The Forrester Wave: Point of Service (POS)
  • Leader in Forrester Research Inc.’s “The Forrester Wave Omni-Channel Order Management” report


As the ARC Advisory's market share leader to 2018, Manhattan is streaks ahead of the competition in terms of investment, development, innovation, and service.

4. CUSTOMER COMMUNITY

Supply Chain Junction believes in the interaction and exchange of ideas, challenges and solutions. These create opportunities for innovation excellence.  The Manhattan Associates community is the largest in the industry, with over 1200 customers.

Customers are connected throughout the year through interactive and productive local and global user conferences, offering professional programs and events such as the regional Manhattan Exchanges Program, Supply Chain Leaders Program and Product Councils.  Furthermore, Manhattan’s annual flagship industry event, the Momentum Conference, gathers together leaders, customers, partners and industry experts to explore the latest Supply Chain Commerce technology developments, discuss logistics trends and network with peers, ensuring we remain on the leading edge of best practices.

5. INNOVATION & INVESTMENT

Over the past five years alone, Manhattan has invested over $325million in researching and developing solutions that help their customers improve performance, processes, and customer service.

 

The hyper-acceleration of sophisticated consumer technology and omni-channel customer behaviours is redefining commerce and the technology required to manage a modern, multichannel supply chain.

With investment in innovation like this, it's clear to see how Manhattan has lead the charge toward better and more profitable warehousing processes.

Included in MANHATTAN's research and development are several key themes:

  • Applied intelligence and machine learning

    While robotics is becoming increasingly prevalent in supply chain infrastructure, the real intelligence and functional improvements are found by implementing machine-learning.
    With a demand for speed and increased complexity within supply chains, we need to get smart with machine-learning to enable us to better manage the sheer quantity of data required.
  • Cloud native design and micro-services architecture

    Cloud computing now opens up many avenues to modern warehousing, including Internet of Things (IoT), artificial intelligence (AI) and digital transformation.

    From Manhattan themselves: "The Manhattan Active® platform features a 100% micro-services architecture, enabling continuous innovation, at an accelerated pace, with zero downtime".With version-less software (which never needs upgrading), constant availability of the latest innovations, and comprehensive modeling tools available in Manhattan Active Omni and Manhattan Active Warehouse management, the decision definitely becomes clearer. 
     
  • IoT and automation
    Emerging technologies always present a multitude of opportunities, and today, the IoT and automation technologies available are becoming far less costly.
    Manhattan secures the communication between these automation technologies and ensures seamless communication between them for coordination, efficiency, and optimised processes. 
  • Behavioural analysis and motivational theory 

    Prioritising metrics like recognition, feedback, happiness, personal growth, satisfaction, and wellness allows your organisation to engage your workforce better, for better results and customer service.
    Manhattan, with Active Labour Management that features embedded gamification tools, helps to drive the process of employee engagement further, and gives your business the tools to instill your culture in a willing, engaged team.

SCJ, in partnership with Manhattan Associates WMS are passionate about securing success for our customers through our proven and focused methodology.

Drive profitability on every order every day. Consult with us to see your own business success:  Book a meeting

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