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ZAManhattan Associates Partner for 3PLs in the Middle East and Africa
Supply Chain Junction is Manhattan Associates’ GeoPartner for Africa and the Middle East, implementing warehouse and transportation management for 3PLs in the UAE, Saudi Arabia and South Africa, and across the wider region. One Manhattan platform runs every client and every site, with the separation each client needs and the control to serve them all at scale.
The 3PL reality today
Three pressures hit a 3PL harder than they hit any single shipper. Each one shows up in the operating margin.
Every client wants bespoke
Different SLAs, different carriers, different labels. A standard system breaks on contact with the second client.
Peak hits all clients at once
Black Friday for retail, year-end for pharma, promotion week for FMCG. The DC runs hot on all three and the SLAs slip.
SLAs break at scale
SLA tracking in spreadsheets and email. Misses go unseen until the client spots them, and confidence drops.
How we implement Manhattan for 3PLs
Four capabilities we deliver on every 3PL implementation, scoped to your network.
Every client, their own operation
Client-isolated inventory, orders, workflows, reports and visibility. One tenant, many clients, nothing crosses the line.
Every client’s SLA on the dashboard
Track orders, exceptions and missed windows against each client’s SLA, so you see a slip before your client does.
Every client’s peak, planned not survived
Labour forecasting, wave planning, slotting against each client’s profile. The system flexes, the SLAs hold.
The client sees what you see
Live stock, live orders, live SLA. Client portals, carrier integrations, data to your BI stack. Trust compounds.
Where the DC meets five brands at once, we keep each one feeling first in line.
GAC · Contract logistics on Manhattan, built to scale
“The expertise and the partnership from Supply Chain Junction is really supporting us. They are on-site, in the workshops, bringing real-life scenarios to the table. That is really enhancing my team’s knowledge of the product and bringing it to life.”
General Manager, Contract Logistics, GAC Dubai
Compare the ActiveWarehouse™ and ActiveTransportation™ editions
Two Manhattan Active solutions at the core of modern 3PL operations.
The engine behind every 3PL contract
Multi-client stock, SLA tracking, slotting and labour. One system, every client, every DC.
See ActiveWarehouse Editions →Carrier, lane and dock in one view
Match client SLAs to carrier cost. Make transport as efficient as the warehouse.
See ActiveTransportation Editions →Why Supply Chain Junction, for 3PLs
Over 90 Manhattan implementations across the GCC and Africa since 2002, delivered by our teams in South Africa, Saudi Arabia and the United Arab Emirates. We have implemented multi-client WMS environments for 3PLs from single-DC operations to some of the largest logistics networks in the region, including GAC. We know what breaks when every client wants something different, and we know how to keep the operation running as one.
Frequently asked questions
Who implements Manhattan for 3PLs in the UAE, Saudi Arabia and South Africa?
Supply Chain Junction is Manhattan Associates’ GeoPartner for Africa and the Middle East and has implemented Manhattan for 3PLs across the GCC and Africa since 2002, including GAC in Dubai, DHL, Alviva, CEVA and KGL.
Can one Manhattan WMS serve multiple 3PL clients?
Yes. Manhattan runs multi-client operations on one platform, with separate inventory, orders, workflows and reporting for each client.
How long does a Manhattan implementation take?
A first-site ActiveWarehouse™ implementation typically takes 6 to 12 months from design start to stable operation. The timeline depends on scope, how well business processes are defined and agreed, and data readiness.
Planning a Manhattan project for your 3PL operation?
A 30-minute conversation with a Manhattan specialist. We will walk through your client mix, your sites and your peak before we talk editions.
Book a conversation