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How to set your warehouse KPIs and achieve industry benchmarks

Benchmarking is a journey: there’s always a way to optimise and streamline processes further. While there’s a common perception that the Middle East and South Africa lag behind Europe and the United States of America (USA) when it comes to warehousing benchmarks, this isn’t the case and as you work through our benchmarking process you'll discover why.

The most common mistake businesses make when it comes to benchmarking is not clearly aligning and defining their goals around global industry best practices. In fact, when benchmarking, supply chain thought leaders are looking globally to their peers - aiming to provide world-class solutions, not only the best in their specific country. 

Follow our 13 steps to ensuring your warehouse is comparing to industry benchmarks

Benchmarking against best practice and against world-class solutions will allow your warehouse to operate efficiently and profitably.

Benchmark your business against industry best practices, set the right warehouse KPI requirements, and compare your performance to world-class solutions to improve profitability and efficiency. 

We list the steps and warehouse KPI recommendations to drive your performance against the benchmarks you've chosen: 

  1. Identify and define the processes to benchmark, and appropriate key performance metrics with these processes. The processes identified should be those that are important for achieving your organization’s business goal.
  2. Collect data on internal and external practices and performance.
  3. Analyse the collected data and determine the benchmark for each key performance metric.
  4. Identify opportunities for improvement based on your organization’s relative
    standing to the benchmarks
  5. Adjusting your warehouse processes to help drive your warehouse KPI metrics. Adapt and incorporate best in class practices where opportunities were identified, through a goal oriented and methodical implementation process, focusing on realistic time frames, reasonable goals, while ensuring company wide acceptance.