GL
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UAE
ZASupply Chain Junction is Manhattan Associates’ GeoPartner for Africa and the Middle East, implementing warehouse management and order management for retailers in the UAE, Saudi Arabia and South Africa, and across the wider region. One Manhattan platform gives you real-time inventory across stores, DCs and online, so you promise accurately and fulfil every order from the right location, including ship-from-store and click and collect.
The retail reality today
Three pressures hit retail supply chains at the same time. Each one hurts margin, each one shows up on the shop floor.
Stock sits in the wrong place
Online orders draw from one stock pool, stores from another. Customers wait while the stock they want sits in the next store over.
Peak breaks the plan
Black Friday, Ramadan, back-to-school. The DC runs hot, the picks slip, the customer sees the delay.
Returns cost more than the sale
Online returns pile up in the DC. Store returns disappear from the system. Margin walks out the door.
How we implement Manhattan for retailers
Four capabilities we deliver on every retail implementation, scoped to your edition.
A single pool across the business
Stores, DCs, 3PL sites and online on one source of truth. Available-to-promise reflects real stock, so every promise is one you can keep.
Any channel in, any channel out
Click and collect, ship-from-store and home delivery from one order flow. Each order routes to the location that best balances cost, speed and stock.
Sized for the busiest week
Wave planning, labour forecasting, slotting. We stress-test the DC against your real peak profile before go-live.
Returns that recover value
Return to shelf, return to DC, write-off, each with a reason code. The system decides. The margin stays.
Where the store, the warehouse and the website meet, we make the handoff invisible to the customer.
TFG · A long-term Manhattan partnership
“Working with Supply Chain Junction and Manhattan over the many years has been, I think, a critical partnership that we've had.”
Head of Logistics, The Foschini Group
Other retailers we have worked with
“It's always been about the SCJ guys really helping us with best practice.”
Compare the ActiveWarehouse™ and ActiveTransportation™ editions
Two Manhattan Active solutions at the core of modern retail supply chains.
The engine behind unified retail fulfilment
Inventory, picking, slotting and labour across every DC, with stock visible to every channel.
See ActiveWarehouse Editions →Last mile that keeps the promise
Parcel, LTL, home delivery and returns on one platform. Keep delivery costs down without breaking the customer promise.
See ActiveTransportation Editions →Why Supply Chain Junction, for retail
Over 90 Manhattan implementations across the GCC and Africa since 2006, delivered by our teams in South Africa, Saudi Arabia and the United Arab Emirates. Retail is our busiest sector, from mid-market speciality retailers to some of the largest retail groups in Africa. We know what breaks at peak, we know what Manhattan does best, and we know how to bring the two together.
Frequently asked questions
Who implements Manhattan for retailers in the UAE, Saudi Arabia and South Africa?
Supply Chain Junction is Manhattan Associates’ GeoPartner for Africa and the Middle East and has implemented Manhattan for retailers across the GCC and Africa since 2006, including The Foschini Group, Cotton On, Panda and Alshaya.
What does Manhattan do for retailers?
Manhattan unifies stores, DCs and online on one cloud-native platform. Retailers get real-time inventory across the network, accurate order promising, and the ability to fulfil orders from any location, including ship-from-store and click and collect.
How long does a Manhattan implementation take?
A first-site ActiveWarehouse™ implementation typically takes 6 to 12 months from design start to stable operation. The timeline depends on scope, how well business processes are defined and agreed, and data readiness.
Planning a Manhattan project for your retail business?
A 30-minute conversation with a Manhattan specialist. We will walk through your network, your peak and your returns before we talk editions.
Book a conversation