ARE RETAILER PRIORITIES ALIGNED WITH CUSTOMER EXPECTATIONS?
That’s a key question we sought to answer in this quantitative survey of 2,000 retail professionals and 2,000 adult customers across the United States to examine their perspectives. We uncovered so much more.
As a retailer, trying to keep up with your customers' expectations is a moving target. Nowhere is there a more critical battleground for exceeding their expectations than inside the store. To help you understand shopper expectations of brick-and-mortar stores and meet these expectations, Manhattan Associates surveyed 4,000 retailers and consumers across the U.S.
This report identifies winning strategies to help prioritize store transformations.